Payments Policy

1. Accepted Payment Methods

PartsXP accepts the following payment methods for purchases made through our website:

• Visa

• Mastercard

• American Express (AMEX)

• Discover

• JCB

• Diner's Club

Additional payment methods may be offered at checkout and are subject to availability.

2. Payment Authorization

By placing an order, you represent and warrant that:

• You are authorized to use the selected payment method.

• The billing information provided is accurate and complete.

• Sufficient funds or credit are available to complete the transaction.

All orders are subject to payment authorization and verification by the card issuer and our payment processing partners.

3. Order Processing

Orders will not be processed or shipped until payment has been successfully authorized and received. In the event that payment authorization fails, the order may be delayed, canceled, or placed on hold pending verification.

4. Fraud Prevention

To protect our customers and business from fraudulent transactions, PartsXP reserves the right to:

• Request additional identity verification;

• Verify billing and shipping information;

• Refuse or cancel orders that appear suspicious or fraudulent;

• Limit quantities or restrict purchases at our discretion.

If an order is canceled due to suspected fraud, any authorized charges will be voided or refunded in accordance with the policies of the payment processor and card issuer.

5. Pricing and Currency

All prices displayed on the website are shown in U.S. Dollars (USD) unless otherwise specified.

Prices, product availability, shipping charges, taxes, and other fees are subject to change without prior notice. The final amount charged will be displayed during checkout before the order is submitted.

6. Taxes

Applicable sales taxes, use taxes, or other government-imposed charges will be calculated and displayed at checkout based on the shipping destination and applicable laws.

7. Payment Security

PartsXP does not store complete credit card information on its servers. Payment transactions are processed through secure, PCI-compliant payment processing providers using industry-standard encryption technologies designed to protect customer information.

8. Chargebacks and Payment Disputes

Customers who experience issues with an order are encouraged to contact PartsXP before initiating a chargeback or payment dispute.

PartsXP reserves the right to provide order records, shipment tracking information, delivery confirmation, customer communications, and other supporting documentation to financial institutions in response to chargebacks or payment disputes.

9. Refunds

Approved refunds will be issued to the original payment method used for the purchase. Refund processing times may vary depending on the customer's financial institution, card issuer, or payment provider.

Please refer to our Return and Refund Policy for detailed information regarding refund eligibility and processing.