Privacy Policy

This Privacy Policy describes how PartsXP (“PartsXP,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or make a purchase from us.

By using this website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, billing address, shipping address, email address, phone number, and payment details when you place an order.
• Account Information: Username and password if you create an account.
• Order Information: Products purchased, order history, and transaction details.
• Technical Information: IP address, browser type, device information, time zone, and cookies.
• Marketing Information: Preferences for receiving marketing communications.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Verify payments and prevent fraud
• Provide customer support
• Communicate order updates
• Improve website functionality and user experience
• Comply with legal obligations
• Send promotional emails (only if you opt in)

3. Payment Security

All payments are processed through secure third-party payment gateways. PartsXP does not store full credit or debit card numbers on our servers. Payment information is encrypted using industry-standard SSL technology.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

We may use third-party services such as Google Analytics and Google Ads to understand website usage and improve marketing efforts. These services may collect information about your interaction with our website using cookies and tracking pixels.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Payment processors to complete transactions
• Shipping carriers to deliver orders
• Service providers assisting with website operations
• Law enforcement or regulatory authorities when required by law

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications

To exercise your rights, please contact us using the information below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

PartsXP
Email: [email protected]

1 Radisson Plaza Ste 800
New Rochelle, NY 10801